Frequently Asked Questions
WHAT ARE YOUR BUSINESS HOURS?
Business hours are M-F 10am-5pm MST
HOW LONG IS SHIPPING?
Shipping is 2-5 business days. Please keep in mind we are not responsible for any delays due to weather or carrier delays.
CAN THE HAIR BE DYED OR BLEACHED?
Yes, the hair can be dyed and bleached. Please check out our hair care tips for in depth explanations.
HOW LONG IS PROCESSING?
Standard processing is 5-7 business days. May take an additional 3 business days to process if you're using the payment plan system.
DOES THE HAIR SHED?
ALL HAIR SHEDS! But, our hair has MINIMUM shedding!